The Opportunity
We are seeking an Associate Director to create and lead CloudKeeper's Technical Go-To-Market function — a new discipline that bridges product engineering with sales, marketing, and customer success. As our product portfolio expands from three core products to eight across FinOps, Kubernetes, AI, and unit economics, we need someone who ensures every product we build gets adopted, every customer we onboard succeeds, and every competitor we face is understood. You will build and manage a team covering sales engineering, technical marketing, customer onboarding, customer health, and competitive intelligence.
What You'll Own
Sales Engineering & Technical Pre-Sales
Build the sales engineering function: demo environments, POC frameworks, and technical evaluation guides
Support field sales teams (NAMER, UK, India, SEA) with technical demos, RFP responses, and prospect technical assessments
Create and maintain demo scripts for each product: CK-Commit, CK-Lens, CK-Tuner, CK-Kube, CK-Intelligence
Build technical collateral: architecture diagrams, integration guides, API documentation, security questionnaire responses
Product Adoption & Customer Onboarding
Define and track product adoption metrics across all CloudKeeper products
Build onboarding playbooks for each product line — standardize the path from signed contract to active usage
Create customer health scoring framework: usage patterns, feature adoption, engagement signals, churn risk indicators
Track time-to-value metrics: how fast does a customer go from signup to first insight, first recommendation, first savings
Technical Marketing & Competitive Intelligence
Produce thought leadership content: FinOps for AI whitepapers, Kubernetes cost benchmarks, unit economics playbooks
Create ROI calculators and savings estimation tools for each product line
Own the competitive intelligence function: maintain battle cards for DoiT, ProsperOps/Flexera, nOps, CloudZero, Cast.ai, Zesty
Conduct win/loss analysis on every deal and produce quarterly competitive landscape briefings
Responsibilities
Function Building
Create the Technical GTM function from zero — define the mandate, operating model, and success metrics
Hire and build the team: Sales Engineers, Onboarding, Product Marketing, Customer Health and Competitive Intelligence
Build a knowledge base: product documentation, demo scripts, battle cards, onboarding guides, FAQ repositories
Product-GTM Bridge
Attend product team sprint reviews; translate new features into sales enablement materials within the same sprint cycle
Gather and synthesize field feedback from sales, support, and CS teams and route to Product and Engineering
Coordinate product launches: feature announcements, documentation updates, sales training, customer communications
Support AWS Marketplace listings, co-sell motions, and partner technical validations
Technical Landscape You'll Navigate
CloudKeeper Platform Suite
Products: CK-Commit (cost savings), CK-Lens (visibility & governance), CK-Tuner (optimization), CK-Kube (Kubernetes), CK-Intelligence (AI/ML)
Platform URL: https://www.cloudkeeper.com/platform-suite
Cloud Platforms
AWS: EC2, S3, RDS, Lambda, EKS, Savings Plans, Reserved Instances, Cost & Usage Reports
Azure: Virtual Machines, AKS, Azure Billing, PTU Reservations
GCP: Compute Engine, GKE, BigQuery, Committed Use Discounts
Tools & Analytics
Product Analytics: PostHog (existing), usage tracking, adoption dashboards
Content & Demos: Demo environments, ROI calculators, benchmark reports
Competitive Tools: Battle cards, win/loss analysis, feature comparison matrices
Requirements
Experience
10+ years in product-adjacent GTM roles: solutions engineering, sales engineering, product marketing, technical program management, or developer relations
2+ years building or leading a team (3–20 people) in a technical function
Experience in B2B SaaS, preferably in infrastructure, DevOps, cloud, or FinOps domain
Track record of creating processes, playbooks, and scalable artifacts from scratch
Technical Depth
Comfortable reading API documentation, understanding cloud architectures, and giving technical product demos
Familiarity with cloud platforms (AWS required; Azure/GCP a plus) — can speak credibly about EC2, Lambda, Kubernetes, Savings Plans, Reserved Instances
Ability to understand and articulate technical differentiation across FinOps, Kubernetes, and AI domains
Experience with product analytics tools (PostHog, Amplitude, Mixpanel, or similar)
Leadership
Builder mentality — energized by creating something new rather than optimizing something existing
Strong technical writing: can produce whitepapers, competitive battle cards, and sales playbooks
Comfortable delivering product demos to both technical (DevOps, SRE) and business (VP Engineering, CFO, FinOps) audiences
Strong cross-functional collaboration — must partner effectively with Engineering, Product, Sales, Marketing, and Customer Success
Benefits
Why CloudKeeper
Market Opportunity: Cloud spend optimization is a $10B+ market growing rapidly as enterprises accelerate cloud adoption
Greenfield Build: Create a new function that does not exist at CloudKeeper today — your mandate, your team, your operating model
Product Breadth: Eight products across FinOps, Kubernetes, AI, and unit economics. Every week brings new capabilities to bring to market
Impact: Your work directly accelerates growth from $1.5M to $13.3M+ ARR by ensuring products translate into customer adoption and revenue
Cross-Functional Influence: Work with every team — Engineering, Product, Sales, Marketing, Customer Success, and leadership
