Fundamento is an AI and automation company delivering enterprise-grade voice, chat, and analytics solutions.Their platform powers conversational experiences using advanced speech processing, natural language understanding, and real-time analytics, helping enterprises build intelligent, scalable interactions across support, sales, and service channels.
To improve AI reliability, stabilize GKE-to-Gemini operations, and build long-term FinOps maturity, Fundamento partnered with CloudKeeper to jointly enhance performance, visibility, and cost efficiency across their GCP ecosystem.
How Fundamento Improved AI Reliability, GKE Stability
& Cloud Efficiency with CloudKeeper
How Fundamento Improved AI Reliability, GKE Stability
& Cloud Efficiency with CloudKeeper
Overview
Challenges
With increasing AI workloads and platform complexity, Fundamento encountered several technical and operational blockers:
- GKE → Gemini authentication failures affecting AI workflows.
- Uncertainty around Gemini 2.0/2.5 Flash deployment in India, causing latency and rollout gaps.
- Vertex AI MAX_TOKEN limits impacting chatbot and GenAI workloads.
- RTP traffic failures in the production voice bot due to network issues.
- FinOps workflows blocked by IAM and permission gaps
They needed a scalable, insight-rich platform to improve reliability and visibility and a collaborative partner to help resolve these blockers quickly and effectively.
The Solution
Solution: CloudKeeper Lens
CloudKeeper worked closely with Fundamento’s engineering, AI, and FinOps teams to deliver hands-on diagnostics, infrastructure fixes, and real-time visibility:
Enabled Gemini 2.5 Flash with correct setup
Fixed GKE–Gemini auth and optimized token usage
Resolved RTP/SIP issues and corrected firewall/NAT configs
Restored missing FinOps permissions
Together, this helped Fundamento stabilize AI operations, streamline networking, and build a strong foundation for ongoing FinOps visibility and optimization.
Values Delivered Description
Outcome
With CloudKeeper, Fundamento achieved:
Description
Stable, low-latency Gemini 2.5 Flash deployment in India
Description
Fully restored GKE → Vertex AI authentication
Description
Reliable voice bot operations through corrected RTP/SIP networking
Description
End-to-end cost visibility via CloudKeeper Lens
Description
Higher operational efficiency with clear playbooks and continuous support
Conclusion
Fundamento’s partnership with CloudKeeper transformed their AI and cloud reliability from dealing with recurring authentication, networking, and token issues to operating a streamlined, well-governed, and insight-driven GCP environment.
Through a combination of hands-on engineering support, cloud governance fixes, and real-time FinOps visibility, CloudKeeper enabled Fundamento to deliver smoother AI experiences, stronger platform stability, and predictable cloud operations.
With enhanced reliability, improved cost governance, and continuous expert support, Fundamento is now positioned to scale its AI workloads with confidence and efficiency.
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