How Netcore Cloud achieved 25% AWS savings and strengthened cloud security

Industry:

Automation/AI

Headquarters:

Mumbai, India

Founded in:

1998

Company Size:

1000-5000 employees

Overview

Netcore Cloud is a global leader in customer engagement and marketing automation, enabling businesses to deliver personalized, AI-driven experiences at scale. Running extensively on AWS, Netcore’s data-intensive platform supports millions of users worldwide.

Values delivered

Reduced costs and modernized workloads
Remediated 15+ security vulnerabilities
Improved infrastructure utilization
Faster issue detection and resolution
Proactive monitoring and governance
Zero disruptions to business operations

Challenges

As Netcore scaled rapidly, its AWS environment became increasingly complex and harder to manage. The scaling demands brought new financial and operational challenges that required immediate attention.

Rising AWS Costs

Escalating cloud bills began to impact profit margins, with several non-critical workloads consuming disproportionate costs. The absence of regular spend governance compounded inefficiencies.

Underutilized and Over-Provisioned Resources

Multiple EC2 instances and workloads were provisioned beyond actual demand, resulting in consistently low utilization and wasted compute capacity across environments.

Security Gaps and Compliance Risks

Open ports, overly broad IAM permissions, and publicly accessible S3 buckets created potential vulnerabilities. These gaps not only increased exposure risks but also posed compliance challenges in regulated workloads.

Limited Optimization Visibility

The team lacked consolidated insights into actionable cost and performance improvements. Without a unified optimization framework, identifying high-impact opportunities remained a manual and time-consuming process.

Solution

CloudKeeper adopted a structured and data-driven strategy combining automation through CloudKeeper Tuner and hands-on optimization via Partner-led Support to help Netcore achieve sustained efficiency gains.

In-depth Visibility and Recommendations

CloudKeeper Tuner delivered end-to-end visibility across Netcore’s AWS ecosystem - identifying idle resources, underutilized workloads, modernization opportunities, and critical security gaps. The insights provided a clear roadmap for cost, performance, and security optimization.

Infrastructure Optimization and Modernization

CloudKeeper’s certified experts worked closely with Netcore’s engineering team to translate recommendations into measurable results through:

Right-sizing EC2 instances and workloads for optimal performance and cost balance.
Decommissioning idle and unused resources to eliminate wastage.
Migrating key workloads to AWS Graviton, leveraging its cost-performance benefits.
Tightening security by closing open ports, restricting IAM roles, and securing S3 configurations.

Team Enablement through Upskilling

Netcore engineers were upskilled in AWS best practices for cost optimization, security, and operational governance. This empowered the team to independently manage, optimize, and troubleshoot their cloud environment, ensuring long-term efficiency and resilience.

This coordinated approach ensured zero disruption to business operations while maximizing cost efficiency and compliance alignment.

Post-Optimization Impact

Netcore’s cloud efficiency, security, and operational maturity saw drastic improvements:

Significant AWS savings of almost 25% and minimized cloud waste.
15+ critical vulnerabilities remediated, strengthening security posture.
Infrastructure utilization improved from ~45% to ~78%.
Faster issue detection and resolution with proactive monitoring.

Netcore’s engineering team gained greater autonomy, operating with cost awareness, confidence, and optimized performance across their AWS environment.