so you can focus on what matters the most – growing your business.
Support
Optimization
Services
Guidance
No Costs | No Commitments
| Features | AWS Developer Support | AWS Business Support | AWS Enterprise On Ramp Support | AWS Enterprise Support | CloudKeeper 24*7 Personalized Cloud Support |
|---|---|---|---|---|---|
| 24*7 Technical Support | |||||
| AWS Service Guidance | |||||
| Dedicated Account Manager and Solution Architect | |||||
| Technical Account Manager (TAM) | From TAM Pool | Designated TAM from AWS | Certified Cloud Expert | ||
| Architecture Reviews | Max 1 Per Year | Unlimited | Unlimited | ||
| Business Reviews | Max 2 Per Year | Unlimited | Unlimited | ||
| Application Guidance | |||||
| Infrastructure Event Management | Max 1 Per Year | Unlimited | Unlimited | ||
| Training | 500 Training Credits Per Year | ||||
| Proactive Planning | |||||
| Adoption of New Cloud Services | |||||
| Third-Party Software Support | |||||
| Billing and Account Management | |||||
| DevOps Support | |||||
| Cloud Automation | |||||
| Cloud Migration Support | |||||
| Cloud Cost Optimization Guidance | |||||
| Data and Infra Security | |||||
| POC | |||||
| Multi-Cloud Support | AWS and Google Cloud | ||||
| Pricing | Tiered Pricing (>3% of Monthly Bills Avg) | Tiered Pricing (>10% of Monthly Bills Avg) | Tiered Pricing (>10% of Monthly Bills Avg) | Tiered Pricing (> $15,000 Monthly Avg) | Completely Free |
your Cloud Cost Optimization Partner?
15+
Years of experience in cloud
350+
Certified solutions architects & cloud experts
500+
Global customers
20%
Average savings on the entire cloud bill
Listed in 3 out of 5 segments in IDC Market
Glance: FinOps Cloud Transparency, 2Q23
Recognized by ISG Research for its proven
capabilities and scale in providing FinOps
solutions across 14 categories
Leader in the G2 Grid for Cloud
Cost Management
Frequently Asked Questions
- Arrow1.What is the difference between reactive cloud support and your managed service model? Q1. What is the difference between reactive cloud support and your managed service model?
Cloud support typically addresses infrastructure incidents, troubleshooting, and usage guidance in a reactive manner. Managed Cloud Services, however, represents an end-to-end partnership where the provider proactively oversees and optimizes your infrastructure. With CloudKeeper, you also get cloud optimization tools backed by 350+ certified cloud experts across AWS, Azure, and GCP.
- Arrow2.Is your technical support team available 24/7/365 across all cloud platforms? Q2. Is your technical support team available 24/7/365 across all cloud platforms?
Yes. CloudKeeper provides dedicated 24/7/365 access to one of our 150+ certified cloud professionals with expertise across AWS, Azure, and GCP, ensuring you always have expert support when you need it. Unlike traditional call centers, our cloud support is delivered by certified engineers and architects, enabling proactive follow-up and faster resolution of mission-critical issues.
- Arrow3.Do you have a software platform to back your cloud support services? Q3. Do you have a software platform to back your cloud support services?
Yes. CloudKeeper Platform Suite combines tools such as CloudKeeper Lens and CloudKeeper Tuner across AWS, Azure, and GCP, giving you the intelligence of software backed by certified cloud experts. The platform provides complete visibility into your cloud spend through real-time dashboards, helping identify unused resources and evaluate the most cost-effective regions and instance sizes.
- Arrow4.How is CloudKeeper PLS different from AWS Enterprise Support? Q4. How is CloudKeeper PLS different from AWS Enterprise Support?
AWS Enterprise Support primarily provides guidance, architectural best practices, and reactive technical support for AWS environments. CloudKeeper PLS, when compared to AWS Enterprise Support, goes a step further by combining 24/7 support from 150+ certified cloud experts with cloud optimization tools, ongoing cost optimization, and proactive infrastructure management. Instead of just helping you resolve issues, CloudKeeper PLS helps you continuously optimize your AWS environment while reducing cloud costs.
- Arrow5.Can your support team manage our migration from on-premises to a multi-cloud setup? Q5. Can your support team manage our migration from on-premises to a multi-cloud setup?
Yes. Successful cloud migration begins with understanding your application dependencies and technical requirements. We conduct a comprehensive assessment to craft an appropriate cloud migration roadmap, identify workloads suitable for IaaS or SaaS, and create a clear migration plan that minimizes downtime and business disruption.
- Arrow6.How do you handle support for hybrid and multi-cloud architectures? Q6. How do you handle support for hybrid and multi-cloud architectures?
Many organizations adopt hybrid and multi-cloud architectures to avoid vendor lock-in and improve resilience. CloudKeeper simplifies multi-cloud management with expert guidance and ongoing support, helping you manage AWS, Azure, GCP, and on-premises environments seamlessly.
- Arrow7.How do you manage the costs and risks associated with Generative AI workloads? Q7. How do you manage the costs and risks associated with Generative AI workloads?
Generative AI workloads introduce unique challenges, including prompt security, infrastructure optimization, and sensitive data protection. Our platform, CloudKeeper Lens, includes FinOps for AI capabilities that help organizations optimize AI infrastructure costs while addressing the operational challenges of AI adoption without compromising business outcomes.





